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TELUS, AWS and Samsung Team Up on 'Network Cloudification' to Enhance Connectivity for Customers Traveling Abroad
Tuesday, February 27, 2024Company Profile | Follow Company
The companies will create North America's first virtual roaming gateway, improving reliability, speed and latency.
Burnaby, BC, February 27, 2024--(T-Net)--TELUS, Amazon Web Services (AWS) and Samsung Electronics Co., Ltd. announced today a collaboration that will see TELUS become the first telecommunications provider in North America to evolve the architecture of roaming, enabling greater reliability and faster speeds for customers traveling abroad.
Traditionally, roaming traffic (voice, data, and SMS) is routed through the provider's home country, resulting in slower speeds for customers.
With this new approach, TELUS is able to house their network within AWS Regions worldwide, using virtualized roaming gateways. This means that traffic no longer needs to go through Canada, but will be routed directly to the closest AWS Region that houses TELUS' network, significantly enhancing speed and responsiveness of mobile services.
This process, also known as network cloudification, uses cloud-native Core technology from Samsung on public cloud for mobile data, and ng-voice for voice calls, optimizing performance and ultimately quality.
"This architecture evolution further strengthens TELUS' commitment to keeping our customers connected to what matters most, ensuring they are able to enjoy the same award-winning experience they have in Canada from anywhere in the world," said Nazim Benhadid, Chief Technology Officer at TELUS. "Together with AWS, Samsung and ng-voice, we are making roaming more reliable and resilient than ever."
"We are thrilled to work with TELUS, a company at the forefront of re-inventing the telco customer experience," said Chivas Nambiar, general manager, telco business unit at AWS. "Alongside our AWS Partners, we are excited about how TELUS is using the cloud to augment their network capabilities to provide consistent and reliable global services for their customers."
"Samsung's Cloud-native Core is designed with flexibility and scalability in mind. By ensuring higher stability and reliability, Samsung powers TELUS' new roaming approach to bring unmatched network performance and customer experiences while traveling," said Stephen Wiktorski, Vice President and Head of Networks at Samsung Canada. "By working with forward-looking operators like TELUS, we are able to turn never before seen possibilities into reality."
Virtual roaming gateway trials will begin in Q1 2024, but the possibilities of this collaboration extend far beyond roaming. Leveraging Samsung's full Cloud-native Core solution on AWS paves the way for further advancements in disaster-recovery and 5G standalone core use cases.
Samsung
Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, home appliances, network systems, and memory, system LSI, foundry and LED solutions, and delivering a seamless connected experience through its SmartThings ecosystem and open collaboration with partners. For the latest news, please visit the Samsung Newsroom at news.samsung.com.
About TELUS
TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications technology company with more than $20 billion in annual revenue and over 19 million customer connections spanning wireless, data, IP, voice, television, entertainment, video, and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.
Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. The numerous, sustained accolades TELUS has earned over the years from independent, industry-leading network insight firms showcase the strength and speed of TELUS' global-leading networks, reinforcing our commitment to provide Canadians with access to superior technology that connects us to the people, resources and information that make our lives better.
Forward-looking Statements: These statements are made pursuant to the "safe harbour" provisions of applicable securities laws in Canada and the United States Private Securities Litigation Reform Act of 1995. By their nature, forward-looking statements are subject to inherent risks and uncertainties and are based on assumptions, including assumptions about future economic conditions and courses of action. These assumptions may ultimately prove to have been inaccurate and, as a result, our actual results or events may differ materially from our expectations expressed in or implied by the forward-looking statements. |
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