Today's News |
Hootsuite Recognized in TrustRadius' 2023 Best of Awards Within Social Media Management Category
Friday, November 24, 2023Company Profile | Follow Company
Hootsuite is awarded all three 'Best Of' Awards within the Social Media Management category across Customer Relationship, Value for Price and Feature Set
Vancouver, BC, November 24, 2023--(T-Net)--Hootsuite announced that it has been recognized in TrustRadius' 2023 Best Of Awards within the Social Media Management Category—being awarded Best Relationship, as well as Best Value for Price and Best Feature Set.
With a trScore of 8.3 out of 10, across 1124 customer reviews, Hootsuite is recognized by TrustRadius as a leading provider in the social media management category.
Based entirely on quantitative and qualitative customer feedback and sentiment, winners of the 2023 Best of Awards are leaders in their respective categories in relation to the Best Value for Price, Best Customer Relationship and Best Feature Set.
Ellen Terchila, Chief Customer Officer, Hootsuite
"TIme and again, we've uncovered that, no matter what industry you're in, you're in the relationship business - and modern relationships exist on social media," said Ellen Terchila, Chief Customer Officer, Hootsuite. "While value for price and product functionalities are paramount to customer satisfaction, we recognize that it's our relationship with customers along their journey on social that matters most. No doubt about it, that is our proudest achievement in this year's awards."
In 2023, Hootsuite says it has pushed the boundaries of the B2B world with unconventional campaigns that strengthen customer relationships and set them up for success on social — and that shines through in customer reviews on TrustRadius.
As part of the 2023 Best Of Awards selection, products have the chance to win in all three categories, with all data sourced from verified customer reviews. The Best Value and Best Feature Set awards go to products with the highest percentage of respondents rating their feature set and value for the price highly. The Best Relationship award is determined by analyzing reviewers' key insights on 'Would Buy Again,' 'Implementation Expectations,' and 'Sales and Marketing Promises.
"Hootsuite has secured all Best of Awards in the Social Media Management category," said Megan Headley, VP of Research at TrustRadius. "Hootsuite's accomplishment is built entirely on customer feedback. Customers wholeheartedly endorse its social media management capabilities, confirming that it lives up to its sales and marketing promises and provides excellent value for the price."
Other Recent Company News |
|||||||||||||||||||
|