Job Description

Position Summary

Interior Health is currently seeking a permanent full time Technical Systems Analyst II to join the Information Management Information Technology (IMIT) team in beautiful Kelowna.

The Technical Systems Analyst participates in the evaluation, planning, development, implementation, testing, maintenance and support of desktop, mobile, peripheral and hand-held computer systems throughout the Interior Health Authority. The Technical Systems Analyst will provide technical and consultative support and training to end-users and departmental staff within Interior Health where appropriate.

SOME TYPICAL DUTIES AND RESPONSIBILITIES:

1. Provides technical support and consultation, participates in the development, design, implementation and systems administration for Interior Health on desktop, mobile, peripheral and various hand-held computer systems using project management methodologies; consults with client departments to meet related individual and corporate requirements.

2. Installs, configures, modifies and tests desktop and mobile computing hardware and software, such as workstations, laptops, pc tablets, printers, various hand-held devices and other peripheral equipment to ensure efficient operation and usage of the integrated computing environment.

3. Consults with client departments and other IT personnel and evaluates desktop and mobile computing systems requirements. Develops, test and maintains desktop and mobile computing systems from specifications and change requests, identifying problems and recommending alternatives to ensure requirements are streamlined and achieved.

4. Conducts and/or participates in the evaluation of new technologies, hardware, software and utilities by reviewing and analyzing vendor supplied hardware/software, working closely and communicating with vendor technical personnel and determining optimum system configuration required for the specific application. Analyzes changes and enhancements to hardware/software by assessing the impact on existing systems and also for new system implementations.

5. Develops, implements and maintains user and technical operating documentation, procedures and guidelines for desktop and mobile computing hardware and software. Provides training to IT technical personnel and end-users by planning, coordinating and preparing instructional materials and providing in-service training.

6. Performs other related duties as assigned.

Surrounded by spectacular mountain scenery, the thriving city of Kelowna is situated on the eastern shores of Lake Okanagan in the south central region of British Columbia. It is the largest city in the area and boasts all of the amenities of a major centre including fine dining, unique shops and a vibrant arts and culture scene. Wine tours, golfing, skiing, boating, swimming and camping are among the many recreational activities enjoyed by residents here.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Be part of a dynamic team!

Come and join us! Our focus is on giving people room to grow, to make an impact in the lives of others.

Qualifications

Grade 12, graduation from a recognized two year computer systems technology diploma plus three years' recent related experience or an equivalent combination of education, training and experience. Valid Class 5 BC Driver's License.

Skills and Abilities:

• Ability to type.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.