Job Description

FNHA Overview

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

JOIN OUR HISTORIC JOURNEY
At FNHA, you'll have the opportunity to contribute to BC's history. With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change.
Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals?

Position Summary

The Business Analyst provides a full working level of specialized expertise to lead all technical business analysis activities within infrastructure related projects. This role collaborates with business managers, technology teams and vendors to understand, analyze and document the business requirements and translate into functional requirements. This role actively involves in designing and communicating complex workflow analysis, drafting end-to-end documentation, Service Level Agreements and Standard Operating Procedures based on industry best practices. The role develops and implements the infrastructure related projects and supports in monitoring and tracking the project to ensure overall project success.

As a health and wellness organization, the First Nations Health Authority has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.

Responsibilities

Work collaboratively with FNHA business areas, application, technology teams and external partners/vendors to support key strategies and organizational priorities.
Lead all technical business analysis activities to understand, analyze and document the business requirements and translate into functional requirements, technical specifications and process workflows.
Lead the development and implementation of system/technical and functional requirements in assigned infrastructure related projects and tasks.
Lead complex workflow analysis design sessions and document outputs according to industry standards and best practices.
Develop, define, and build technology based business cases, briefing notes, decision sheets that will enable business and technology change.
Create technical Service Level Agreements, Standard Operating Procedures.
Create use cases, test plans work with business areas to create user acceptance test scripts.
Create functional specifications, conversions, upgrades, interfaces, reports, forms, and workflows.
Create end-to-end documentation of end-to-end current state and future state technical architectures and associated workflows.
Contribute to procurement documents (RFX), and contracts.
Contribute to Privacy and Security reviews and assessments.
Leverage business and technical knowledge to make recommendations, influence business partners and management.
Assist in project resource planning, allocation and management to achieve project goals.
Assist with the project life cycle planning, monitoring, control documents.
Assist with the definition of each technical project's success criteria.

Qualifications

Education
Bachelor's degree in Information Technology or related field required or an equivalent combination of education, training and experience.

Occupational Certification
Appropriate certifications and other professional development/continuing education relevant to the role preferred (e.g. CBAP)
ITIL Foundation Version 3.0 Certification

Knowledge, Skills & Attributes

Knowledge
Specific knowledge of IIBA - BABOK guide and standards;
Solid working knowledge of the Project Management Institute's Project Management Body of Knowledge (PMBOK);
Solid working knowledge of business analysis documentation standards, methodologies and best practices;
Knowledge of current WAN technologies including, MPLS, DMVPN, Satellite, Microwave, and Wireless;
Knowledge of Network Security Design methodology;
Knowledge of mobile device, infrastructure, database, SharePoint, and web solutions; and
Knowledge of First Nations healthcare and/or culture is an asset.
Competencies
Ability to work within design teams and mentor IT colleagues;
Strong analytical, research, writing and communication skills;
Sensitivity to and understanding of key issues and opportunities for BC First Nations health and wellness;
Proven ability to work independently, as well as part of the team, to manage and prioritize, effectively, multiple competing projects/initiatives;
Is a team player with a strong customer service orientation and diplomacy while dealing with multiple stakeholders; and
Physical ability to perform the duties of the position.

Closing Statement

Diversity

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Metis).

What You Can Expect From Us

Joining our family means joining an organization that supports personal growth, in-house training, a paid volunteer day and a unique full-day orientation program.

Leading with culture, all FNHA employees complete San'yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

Closing

Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in FNHA!

For more information about us, please visit: www.fnha.ca/about/work-with-us

If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca or 1-844-699-3186.