Job Description

Senior Scrum Master
Information Systems R27

There are currently 3 positions available. We offer flexible work arrangements, including the opportunity to volunteer to telework (with conditions) as set out in applicable employer policies. This position can only be performed from any location within the province of British Columbia where there is sufficient cellular coverage and stable high speed internet coverage for video conferencing. The locations listed above are to assist applicants in searching for this opportunity. This position may be performed in other approved locations within the province of BC.

This corporate posting will be used to establish a cross-ministry eligibility list to fill future permanent vacancies in multiple ministries and locations identified in this posting. Positions from the list will be offered in rank order, as vacancies arise, based on the locations applicants have selected during the hiring process. Some positions may be performed from any approved location within the province of BC through a voluntary telework agreement (with conditions as set out in applicable employer policies), other positions may have office based requirements. Applicants will be asked to indicate their preferred work location(s) at a later stage in the process.

Original Hiring Ministry/Division/Branch: Citizens' Services/Digital Platforms and Data/BCDevExchange
Other Participating Ministries: Advanced Education & Skills Training, Agriculture, Food and Fisheries, Attorney General, Energy, Mines and Low Carbon Innovation, Environment & Climate Change Strategy, Finance, Forests, Lands, Natural Resource Operations & Rural Development, Health, Social Development & Poverty Reduction, Transportation & Infrastructure.
Location(s): All locations within British Columbia

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

An excellent senior opportunity for a dedicated professional

The Ministry of Citizens' Services is a progressive and innovative organization that leads the delivery of high-speed connectivity throughout the province and supports government's public sector data security and privacy practices to ensure that British Columbians' personal information is safeguarded. The ministry strives to support excellent service to the public service and citizens of British Columbia as the digital face of government, managing the Province's real estate assets, technology systems and equipment and by leveraging procurement to increase business opportunities. The ministry delivers high-quality public services to British Columbians through a single-point-of-contact service in urban and rural communities.

The ministry approaches its work through a supportive and understanding workplace culture encouraging an open, kind and respectful work environment. Keeping people at the center means focusing on a great place to work and being an outstanding service provider. More information on the ministry services can be found on the We are CITZ video.

Reporting through the Office of Government's Chief Information Officer, the Digital Platforms & Data Division (DPDD) enables and accelerates a strong and coordinated digital ecosystem so that government can best meet the needs of those it serves. Working closely with partners and clients, it seeks to ensure that data is used in ways that support better government and that the BC Public Service has the tools it needs to deliver modern services. Further it provides trusted technical and strategic guidance, ensures government investments in technology are aligned and efficient, and increases the digital capacity and capabilities of the public service.

Specifically, the division delivers several public and ministry-facing programs that support modernization of government, including: DataBC, the Exchange Lab, Data Innovation Program, Digital Trust Service, Data Science Partnership, and is home to the province's central statistical agency, BC Stats. Additionally, it is responsible for convening a cross-ministry strategy for the digital modernization of government.

The Exchange Lab exists at the leading edge of delivery-driven government in British Columbia. We are here to improve people's lives, address the province's priorities and improve the public's experience of government. We do this by providing a platform of services to support the design and building of digital public services that the people of the province expect. We partner across and beyond government to support the open collaboration, engagement and enablement of teams committed to creating public value through digital service delivery.

The Exchange Lab embraces experimentation, innovation, and empowerment. By adopting the principles, values and practices of the Exchange Lab, partner government entities adapt their typical ways of working to better align with leading practices of technology companies and digital agencies.

The Digital Services and Data Division
What does this really look like for a Senior Scrum Master within the division, and in the DataBC program? Senior Scrum Masters support one or more of our cross functional agile teams that follow scrum rituals while working in a matrix based organizational structure. They participate and contribute to a community of practice made up of Portfolio Owners and Scrum Masters who learn and support each other in a chapter -on the vertical, while helping their specific Agile teams deliver client value - on the horizontal. You will be encouraged to bring your skills and talent to the team, you will be given the freedom and creativity to experiment and try new things, using the latest in cloud based organizational support teams (Jira Cloud, Jira Service Manager and Mural).

The BC Developer's Exchange
You will work as part of the Common Components Team. We are a new area in the Exchange Lab that aims to promote the development of common components people can trust because they are discoverable, easy to use, compatible, and continuously improving. The program runs multiple agile teams and partners with many others to form consortiums of teams working together to produce capabilities for the common good. We partner with other groups within and outside government to identify new opportunities and recommend priorities for the overall digital strategy for the BC Government.

ROLE DESCRIPTION

You are:

• A change maker and a servant leader who thrives on uncertainty and complexity. You are an excellent communicator, enjoy collaborative problem solving and working in an open environment. You are excited by the challenge of building together something from the ground up. You can constructively challenge ideas and influence change across a wider group.
• Enthusiastic about organizational development and adoption of new ways of working that bring about high-performing teams.
• Excited to bring people together and create safe spaces for constructive and productive conversations. You can help groups navigate through conflict, align them on a common goal, and instill ownership of that goal.
  

The opportunity:

• You will coach self-organizing teams in applying and optimizing Agile principles to improve team performance and value delivery. You will support teams to prioritize work, overcome blockers and continuously improve their Agile practice. You will provide alignment support and help ensure the Teams succeed. You will help teams strengthen their relationship and collaboration with stakeholders to establish trust and autonomy.
• Grow your Agile coaching skills by supporting multiple Government organizations at different stages of their Agile journeys. Work with Senior leadership and supporting staff to enable sustainable change.
• You will identify opportunities to experiment with emergent practices and lead innovation by example.
  

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbors, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca)

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

• Degree in the Information Technology or Information Management, Business Administration (IT/IM) or in a directly related field and 3 years *related experience; or
• Diploma in the Information technology or Information Management, Business Administration (IT/IM) or in a directly related field and 4 years *related experience; or
• Certification from a recognized institution in the Information technology or Information Management, Business Administration (IT/IM) or in a directly related field and 5 years *related experience; or
• Some completed course work in the Information technology or Information Management, Business Administration (IT/IM) or in a directly related field and 6 years *related experience; or
• A combination of directly related education and experience may be considered.
  

*Related experience must include the following:

• Experience as a Scrum Master; coaching and mentoring cross functional teams and promoting Agile values and principles.
• Experience in Agile project and lifecycle management
• Experience with Scrum techniques and artifacts (such as user stories, definition of done, automated testing, backlog refinement) and agile frameworks and methods (i.e., Scrum, Kanban).
• Adept Experience at refinement, story splitting, estimation, velocity, retrospection, and other Lean/Scrum techniques.

Preference may be given to candidates with the following experience:

• Experience working in service delivery organizations/programs
• Experience in data management programs, UX /UI best practices, or service design
• Experience working with an Agile Product Team which consists of Product Managers, UX/Service Designers, Software Developers, DevOps/Site Reliability Specialists, and other Scrum Masters
• Agile Certification such as Advanced Certified Scrum Master, Certified Scrum Professional, Certified Team Coach, PMI-ACP, SAFe Agilist, IC Agile or Professional Scrum Master (i.e., levels II, III)

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.