Job Description

About Alida

Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them.

Our team is reimagining how businesses make their decisions through our award-winning Total Experience Management (TXM) platform. We work with some of the world's top companies like Twitter, Red Bull and J.Crew to help them build stronger brands, happier workplaces, winning product portfolios and lasting customer relationships. We're backed by some of the most respected names in business including, Round13, OMERS Ventures, Georgian, W Capital and Vistara Growth. Through their support we've raised over $50M in the last year!

The Alida team are high-performers who are committed to being bold and curious, while always leading with empathy and authenticity. We're looking for talented people who thrive in a fast-paced environment and are keen to make an impact by bringing their big ideas to life. As a digital-first culture grounded in agility, Alida has intentionally built a hybrid work environment where our employees can choose when they'd like to work from home or come into the office to engage with their peers.

Manager, Talent Acquisition

You are an incredible Manager, Talent Acquisition who is passionate about creating a global recruitment strategy for our business and is driven to lead and grow our small but mighty talent acquisition team. You will play a crucial player coach role (50/50) as a valuable member of the talent team you will collaborate with internal stakeholders across the globe to attract, source, recruit and on-board talent ensuring fit with our DNA and company culture.

We are looking for someone who loves to lead from the front and has a high sense of urgency, passion and desire to push what's possible in talent acquisition. If you are tenacious, a true hunter for sourcing talent, passionate about recruiting and would welcome the opportunity to lead our recruitment efforts in an agile, global, high growth and fast paced environment where there is a real desire to hire the best talent- this role is for you.

We look forward to speaking with you and learning about how your career aspirations align with what we are looking for in this role.

Responsibilities

Management

• Like all of our People Managers across Alida, your job number one will always be to lead with empathy by building, mentoring and growing our recruitment team

• You will strive to elevate each team members skills and consistently grow capabilities

• You will foster a culture of inclusion and belonging

• You will create effective talent strategies to meet business and market demands, executing and delegating effectively

• You excel working in an agile, ever-evolving environment and have a growth mindset

• You are passionate about embedding diversity, equity, and inclusion in everything you do

• You will use deep market knowledge and best practices to inform decision making

• You will work closely with our People Partner team to ensure seamless execution and end to end employee experience

Recruitment

• Source, headhunt, screen, interview and manage the full cycle recruitment process from sourcing to offer acceptance and on-boarding

• Facilitate and lead intake meetings with leaders and hiring managers to review and create job descriptions as needed and to better understand technical requirements, skills and qualifications and the desired characteristics of candidates for open roles

• Utilize our ATS (Lever) to build pipeline, develop nurture campaigns and track recruitment activity by entering all data and notes

• Conduct telephone interviews with candidates and lead/participate in in-person interviews as needed

• Build candidate networks and pipelines through sourcing passive candidates

• Create, open and post roles on Lever, LinkedIn, Glassdoor and other job sites

• Partner and collaborate with the greater HR team on compensation, benefits, legal and any privacy/security/compliance issues

• Advise internal clients on recruitment best practices

• Collaborate with manager and team members to provide input for improvement in recruitment/talent acquisition processes

• Balance activities to provide a world class candidate and Hiring Manager experience

• Collaborate with manager and team members on talent attraction and employer branding strategies

• Maintain. improve and automate recruitment processes in Lever

• Coordinate and schedule in person, panel and video interviews

• Ensure candidates are provided a world class experience during the recruitment process and that feedback is provided on a timely basis

• Articulate the value of joining Alida and the career opportunities that exist here

Requirements

• Experience in SaaS and/or CXM space will certainly get you noticed. You love to source, and pride yourself on headhunting candidates and engaging with passive talent

• You understand and are very passionate about how critical a role of the Talent Acquisition team is in growing tech company. A company is nothing without great talent!

• You take great pride in leading & mentoring your team while watching them grow and shine

• You are a master of your craft and are constantly staying up to date on the latest talent acquisition trends and techniques.

• You know how to leverage Applicant Tracking Systems, social recruiting resources and in-house tools to identify and recruit the very best talent

• You know how to partner with hiring managers effectively. They want to work with you and value your input and insight as the recruitment expert.

• Candidate experience is of the utmost importance to you - and you understand how it can really impacts the success of the talent acquisition team, the employer brand and the candidate journey

• People consider you as the recruitment go to and describe you as smart, resourceful, collaborative and an awesome team player.

• You are creative and are always looking for ways to be more effective and are looking for an organization that values that.

• You know employment branding is important to attracting top talent and understand being a recruiter is a big part marketing too!

• You have grit, tenacity, a growth mindset and are self-motivated to be successful in what you do

• You have strong attention to detail and are highly organized and can juggle the glass and rubber balls with ease

• You understand that in recruitment there is constant change and you can easily adjust and pivot your approach and strategy as needed

We can't wait to meet you!

We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself.

At Alida, we're dedicated to fostering an environment where our employees feel heard, valued and included.

We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation.

Follow us at www.alida.com and engage with us on LinkedIn , Twitter and Instagram .

#LI-HK

#LI-Hybrid